All parts and repair services are guaranteed for a period of 90 days after the date of repair. Our guarantee covers the primary issue (or issues) that we repaired but does not cover the entire device. Accidental damage after you have received the device is not covered. If possible, please back up the device or move saved games to an SD Card before sending it as there is no way for us to warranty loss of data.


In the event that something we fixed does not stay fixed it will need to be returned to us for repair. If we are not able to repair your device we will refund your money for the repair. Please keep in mind that we cannot issue refunds for issues that are unrelated to our repair. Shipping charges are not refundable.


Payment is due within 14 days of repair completion. Invoices paid before 3:00PM PST will be shipped the same business day, otherwise, they will be shipped on the next business day. Devices not paid for within 90 days of the repair completion notification or device not repairable notification may be considered abandoned and used for parts or sold to cover repair and storage costs.


BBTronics is unable to accept consoles or devices that have been modified to circumvent copy protection or boot into CFW. We legally CANNOT accept consoles that have been software-modified.