NO FIX, NO FEE
If I can't fix it, you pay nothing90 DAY WARRANTY
On all work performedFAST TURN-AROUND
2-4 Days AverageSPECIALIZED EQUIPMENT
Micro-soldering circuit board-level repairsThe Repair Process
Take a look at the repair services that I offer and choose the service that most closely matches your issue. Every repair includes a 90 day warranty. I operate a 'no-fix, no-fee' model, so if I'm unable to fix your device, you will not be charged.
I'll provide you with my shipping address to ship your broken device to. Securely package your device and drop it in the mail. Please be sure to write the 'reference number' that I will provide to you somewhere on the box so that I know that it's from you.
Once I receive your device, I will do an initial diagnosis which will be communicated back to you. I will then proceed with the repair. If the repair is successful, you will receive an invoice that will allow you to pay online using a credit card or PayPal. If I'm unable to repair your device, you will be not be charged.
My typical turn-around time is 3-4 days and your device will be sent back promptly after the repair is complete. If I'm unable to successfully repair your device, I will simply mail it back to you.
FAQ
Once I receive your package, I will perform an initial diagnosis of the problem and update you with what I find.
Upon successful completion of the repair, you will receive an invoice from me for the previously quoted amount with an opportunity to pay using a credit card or PayPal. If I'm unable to successfully repair your device, there will be no charge and I will be in-touch with you to get it mailed back to you.
The typical turn-around time on routine repairs is 3-4 days from the time I receive the device. For complex repairs (not limited to: liquid damage, memory issues, processor issues) the turn-around time could be up to 14 days. Either way, you will receive frequent updates with progress checks.
All of my repairs include a 90 day warranty. If your device is in need of a warranty repair, please reach out to me and I will arrange the repair.
I will provide you with a shipping address during the initial conversation.
Please mail pre-approved repairs to:
Attn: Brian Boerst
BBTronics
246 2nd St
Unit 604
San Francisco, CA 94105
About Me
It's unfortunate that we live in a throw-away culture and this culture leads to lots of e-waste filling up our landfills. I believe that the more people that learn how to repair, the better it will be for our environment.
Check out repair.org for more information about the Right To Repair movement.