The Repair Process
Take a look at the repair services that I offer and choose the service that most closely matches your issue. Every repair includes a 90 day warranty. I operate a 'no-fix, no-fee' model, so if I'm unable to fix your device, you will not be charged.
I'll provide you with my shipping address to ship your broken device to. Securely package your device and drop it in the mail. Please be sure to write the 'reference number' that I will provide to you somewhere on the box so that I know that it's from you.
Once I receive your device, I will do an initial diagnosis which will be communicated back to you. I will then proceed with the repair. If the repair is successful, you will receive an invoice that will allow you to pay online using a credit card or PayPal. If I'm unable to repair your device, you will be not be charged.
My typical turn-around time is 3-4 days and your device will be sent back promptly after the repair is complete. If I'm unable to successfully repair your device, I will simply mail it back to you.